Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you: Submit a contact form, Request a quote, Make a purchase, Pay an invoice, Subscribe to updates, Communicate with us via email or phone.

The information we collect may include:

• Personal Identifiers: Name, Email address, Phone number, Business name, Mailing or billing address.
• Commercial Information: Products or services purchased, Order details, Payment transaction information.
• Internet Activity Information: IP address, Browser type, Device type, Pages visited on our website, Date and time of visits.

2. Payment Processing

Payments made through our website or electronic invoices are securely processed by Stripe, a third-party payment processor. When a payment is submitted, payment information is transmitted directly to Stripe, Stripe processes the transaction on our behalf, and we do not store full credit card numbers or banking credentials. Stripe may collect Name, Billing address, Payment card details, Bank account information for ACH payments, Transaction data, and Fraud prevention data.

You can review Stripe's privacy practices at: https://stripe.com/privacy

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand website traffic, improve website performance, remember user preferences, and analyze visitor behavior. Cookies may collect IP address, Device information, Pages viewed, and Time spent on pages. You may disable cookies through your browser settings, although some website functionality may be affected.

4. Analytics

We may use third-party analytics services such as Google analytics tools to help us understand how visitors interact with our website. Analytics services may collect information such as Pages visited, Website traffic patterns, Referring websites, Device type and browser information. This data helps us improve the performance and usability of our website. Analytics providers may use cookies and similar technologies to collect this information.

5. How We Use Your Information

We may use collected information to:

• Process transactions
• Respond to inquiries or customer service requests
• Provide quotes and product information
• Send invoices and payment confirmations
• Improve website functionality
• Prevent fraud or misuse
• Comply with legal obligations

6. Information Sharing

We do not sell or rent your personal information. We may share information with trusted service providers when necessary to operate our business, including: Payment processors such as Stripe, Website hosting providers, Email communication providers, Analytics providers. These providers only receive the information necessary to perform their services.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. These measures may include: Secure website hosting, Encryption of transmitted data, Access controls, Payment processing through PCI-compliant providers such as Stripe. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information only as long as necessary to: Complete transactions, Maintain financial records, Comply with legal and tax obligations, Resolve disputes. Payment card numbers are not stored by WestPro Supply, LLC.

9. California Privacy Rights

Residents of California have rights under the California Consumer Privacy Act and the California Privacy Rights Act. These rights may include the ability to: Request access to personal information collected about you, Request correction of inaccurate information, Request deletion of personal information, Request disclosure of information sharing practices. To exercise these rights, contact us using the information below. We will not discriminate against you for exercising your privacy rights.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on this page with a revised effective date.